- 513.272.3432
- sales@webfeatcomplete.com
- 4907 Eastern Ave. Cincinnati, OH 45208
“WP3”- WordPress Protection Plan
More Than Just a Hosting Plan!
The WP3 Hosting Plan is only $120/month (Billed quarterly) Per site
SSL: (Secure Socket Layer Certificate) – Required $200/year per site
Web Hosting Contract for WP3 Program
This Agreement (“Agreement”) is entered into between WebFEAT Complete (“Provider”) and the Client (“Client”) and will govern the use of the WP3 hosting services (“Services”) provided by Provider.
1. Services Provided
Under the WP3 Program, the Provider will deliver the following services:
Managed WordPress Hosting: Reliable hosting solutions designed specifically for WordPress websites, optimized for speed, performance, and security.
Daily Backups: Automatic daily backups of the Client’s website data to ensure security and quick recovery in case of issues.
24/7 Monitoring and Support:
- Our dedicated support team will provide assistance and resolve any hosting-related issues as soon as they arise.
- Optimized Performance: Enhanced performance through advanced caching techniques and a high-performance server architecture.
- SSL Certificate: Provision of an SSL certificate to ensure the website is secure and encrypted.
- Automatic Updates: We handle automatic WordPress core, theme, and plugin updates to maintain security and compatibility.
- Sucuri Website Protection: For enhanced security, all WP3 sites are protected by Sucuri, a powerful website security platform. Sucuri provides malware detection, real-time alerts, and a Web Application Firewall (WAF) to defend against attacks, providing an added layer of protection for your site against common threats, such as DDoS, brute force attacks, and SQL injections.
2. Client Responsibilities, The Client agrees to:
2. Client Responsibilities, The Client agrees to:
- Content Management: The Client is responsible for maintaining the content of their website, including ensuring that all content is legal and compliant with applicable laws and regulations.
- Security: While the Provider will take measures to secure the hosting environment, the Client is responsible for securing their WordPress admin account and any other user accounts associated with their website.
- Communication: The Client agrees to promptly inform the Provider of any issues or concerns regarding the hosting services.
3. Payment Terms
3. Payment Terms
- Subscription Fee: The Client agrees to pay a monthly or annual subscription fee for the hosting services as outlined on the website or in the proposal. Payment is due in advance and must be made on or before the due date to avoid service interruptions.
- Late Payment: Failure to pay the subscription fee on time may result in suspension or termination of hosting services. A late fee may be applied for overdue accounts.
4. Service Level Agreement (SLA)
The provider strives to maintain a 99.9% uptime for all websites hosted under the WP3 Program. However, the Client acknowledges that certain factors beyond the Provider’s control may affect service availability, including but not limited to network failures, outages, and third-party service disruptions.
5. Site Security and Repair
In the event that the Client’s site files are compromised due to a security breach, webFEAT Hosting will repair the site files at no additional cost to the Client. Our WP3 sites are monitored 24/7 for any potential outages or issues, particularly those caused by plugin updates, which are common sources of vulnerabilities.
It is important to note that over 90,000 websites are hacked per minute, and approximately 52% of WordPress hacks are caused by outdated plugins. We take proactive measures to monitor and address potential threats to your site, but it is the Client’s responsibility to ensure that their plugins, themes, and core WordPress files are up-to-date.
For more information about the current state of WordPress security concerns, we recommend reading the following article: http://bit.ly/4h3H6mg
Additionally, watch our video on website security and the WP3 program here: https://websitehostingcincinnati.com/wp3/
6. Our Guarantee
At webFEAT Hosting, we stand by the quality and reliability of our hosting services. If any technical issue or service interruption arises that is directly caused by us, we will work diligently to resolve the issue as quickly as possible. If the site files are compromised, webFEAT Hosting will repair the site files at no cost to you.
7. Term and Termination
Term: This Agreement will commence on the date of execution by both parties and will continue on a month-to-month basis unless terminated by either party.
Termination: Either party may terminate this Agreement with 90 days’ written notice. No refunds will be issued for unused services.
8. Limitation of Liability
The provider will not be held liable for any loss or damage caused by delays, outages, or other issues related to the hosting services, except in cases of gross negligence or willful misconduct. The Client agrees that Provider’s liability will not exceed the total amount paid by the Client for hosting services in the preceding 12 months.
9. Data Privacy
The provider respects the privacy of the Client’s data and will take all reasonable steps to protect it. However, the Client acknowledges that no data transmission over the internet can be guaranteed as 100% secure. Provider will comply with applicable data privacy laws and regulations in the management of client data.
10. Indemnification
The Client agrees to indemnify and hold harmless Provider against any and all claims, damages, losses, and expenses arising from the Client’s use of the hosting services, including but not limited to the use of illegal content, violation of third-party rights, or failure to comply with applicable laws.
11. Changes to Terms
Provider reserves the right to modify the terms of this Agreement at any time. Clients will be notified of any significant changes, and continued use of the hosting services will constitute acceptance of the updated terms.
12. Registrar and Hosting Information
To manage or update your domain registrar details, please complete the online form available here: https://webfeatcomplete.com/registrar-hosting-info/.
13. Miscellaneous
Governing Law: This Agreement will be governed by and construed in accordance with the laws of the State of Ohio.
Dispute Resolution: Any disputes arising from this Agreement will be resolved through mediation or, if necessary, arbitration.
4. Service Level Agreement (SLA)
The provider strives to maintain a 99.9% uptime for all websites hosted under the WP3 Program. However, the Client acknowledges that certain factors beyond the Provider’s control may affect service availability, including but not limited to network failures, outages, and third-party service disruptions.
5. Site Security and Repair
In the event that the Client’s site files are compromised due to a security breach, webFEAT Hosting will repair the site files at no additional cost to the Client. Our WP3 sites are monitored 24/7 for any potential outages or issues, particularly those caused by plugin updates, which are common sources of vulnerabilities.
It is important to note that over 90,000 websites are hacked per minute, and approximately 52% of WordPress hacks are caused by outdated plugins. We take proactive measures to monitor and address potential threats to your site, but it is the Client’s responsibility to ensure that their plugins, themes, and core WordPress files are up-to-date.
For more information about the current state of WordPress security concerns, we recommend reading the following article: http://bit.ly/4h3H6mg
Additionally, watch our video on website security and the WP3 program here: https://websitehostingcincinnati.com/wp3/
6. Our Guarantee
At webFEAT Hosting, we stand by the quality and reliability of our hosting services. If any technical issue or service interruption arises that is directly caused by us, we will work diligently to resolve the issue as quickly as possible. If the site files are compromised, webFEAT Hosting will repair the site files at no cost to you.
7. Term and Termination
Term: This Agreement will commence on the date of execution by both parties and will continue on a month-to-month basis unless terminated by either party.
Termination: Either party may terminate this Agreement with 90 days’ written notice. No refunds will be issued for unused services.
8. Limitation of Liability
The provider will not be held liable for any loss or damage caused by delays, outages, or other issues related to the hosting services, except in cases of gross negligence or willful misconduct. The Client agrees that Provider’s liability will not exceed the total amount paid by the Client for hosting services in the preceding 12 months.
9. Data Privacy
The provider respects the privacy of the Client’s data and will take all reasonable steps to protect it. However, the Client acknowledges that no data transmission over the internet can be guaranteed as 100% secure. Provider will comply with applicable data privacy laws and regulations in the management of client data.
10. Indemnification
The Client agrees to indemnify and hold harmless Provider against any and all claims, damages, losses, and expenses arising from the Client’s use of the hosting services, including but not limited to the use of illegal content, violation of third-party rights, or failure to comply with applicable laws.
11. Changes to Terms
Provider reserves the right to modify the terms of this Agreement at any time. Clients will be notified of any significant changes, and continued use of the hosting services will constitute acceptance of the updated terms.
12. Registrar and Hosting Information
To manage or update your domain registrar details, please complete the online form available here: https://webfeatcomplete.com/registrar-hosting-info/.
13. Miscellaneous
Governing Law: This Agreement will be governed by and construed in accordance with the laws of the State of Ohio.
Dispute Resolution: Any disputes arising from this Agreement will be resolved through mediation or, if necessary, arbitration.
Secure Website Hosting Is Critical for the Success of Your Online Presence
Your webFEAT WP3 (WordPress Protection Plan) includes safe and secure website hosting and email services. Each site is protected by our security experts on our secure servers.
