If you have forgotten your password and need to recover it, you can do so via the “Forgot your password?” link on the webmail login page.
After you have clicked, you will be asked for your email address and a CAPTCHA, provided that you have set your " Recovery email address" during your first login. Clicking the "OK" will automatically send a password reset link to your recovery email.
You will receive an email from the system with a magic link it to reset your password.
Example email :
You are receiving this email because you reported trouble logging in to
your email account. Our records indicate your email address is:
Your@emailaddress.com
To
regain access to your account, you will need to reset your password.
Click the link below to reset your password. (Note: Do not click the
link more than once. As a security measure, the password reset URL will
no longer work if it is clicked multiple times.)
https://mail.webfeathosting.com:443/interface/root#/login?id=thisisthemagiclinkpart
You will be presented with the following after following the link: